Shipping policy
1. Shipping timeframes
Listed shipping timeframes relate to the time it takes for your order to reach you after your garment has been made and dispatched from our studio.
2. Made to order
Each made-to-order garment is produced individually, allowing for a more careful and considered approach to quality and finish.
After placing your order, it will be scheduled into the next available production window. Please allow approximately 3-4 weeks for your order to be made before dispatch.
Once your garment is completed, it will be shipped via Australia Post. Delivery within Australia usually takes 3-8 business days, depending on location. Australia Post estimates delivery to New Zealand takes 5-10 business days. You will receive a confirmation with tracking details once your order has been dispatched.
3. PDF patterns
Our PDF patterns are sold as digital downloads only. No physical product will be shipped to you.
4. International orders
If you are located outside Australia and would like to purchase a made-to-order garment, please get in touch prior to placing your order so an accurate shipping cost can be provided.
Please note that Unbound Studio is not responsible for any customs duties, taxes or import fees that may apply in your country.